Returns & Exchanges

At Knotty, we want you to love your fashion finds, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn items with original tags. Please ensure your return is initiated within the designated timeframe to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to send it back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.